General Terms and Conditions www.biofilms.sk dated 13 July 2026

The Lessor is the company Biofilms rental Slovakia s. r. o., with its registered office at Zámocká 30, 811 01 Bratislava, Slovak Republic, Company ID No.: 54 357 021, Tax ID No.: 2121645614, VAT ID No.: SK2121645614, registered in the Commercial Register of the Municipal Court Bratislava III, Section: Sro, Insert No. 158291/B, date of registration: 27 January 2022 (hereinafter also referred to as “Biofilms” or the “Lessor”).

Business premises and place of personal collection and return of the Rental Item: Račianska 1524/75, 831 02 Bratislava, Slovak Republic.

Lessor’s telephone number: +420 777 174 155

Lessor’s e-mail: martin@biofilms.cz

E-mail for sending invoices: faktury@biofilms.cz

Electronic mailbox: E0007317121

URI of the electronic mailbox owner: ico://sk/54357021

The Lessee is a natural or legal person who has entered into a rental agreement with the Lessor or submitted a binding rental order.

A Consumer is a natural person who, when entering into and performing the agreement, does not act within the scope of their business activity, employment or profession.

An Entrepreneur is a person who enters into the agreement in connection with their business, commercial, manufacturing or similar activity or in the independent exercise of their profession, or a person acting in the name or on behalf of an entrepreneur.

By submitting an order, the Lessee confirms that the information provided is complete, correct and true and that, before entering into the agreement, the Lessee has familiarised themselves with these General Terms and Conditions.

I. Rental Item

The Lessor declares that it is the owner of the items offered for rent on www.biofilms.sk or that it is entitled to make items owned by a third party available to the Lessee for use.

II. Rental Agreement

1. Under the rental agreement, the Lessor undertakes to make a movable item available to the Lessee for use for the agreed period, and the Lessee undertakes to pay the Lessor the rental fee according to the price stated in the order or according to the current price list at www.biofilms.sk.

2. The Lessor is obliged to hand over the Rental Item in a condition fit for the agreed or customary use. The Lessor declares that it is not aware of any legal or factual defects in the Rental Item that would prevent the agreed use.

III. Conclusion and Term of the Rental Agreement

1. The rental agreement between the Lessor and the Lessee is concluded by submitting a binding order through the ordering system or by creating an order at the Lessor’s business premises at the Lessee’s request. The Lessee has the right to review, amend and correct the entered information until the binding order is submitted. The Lessor shall confirm the conclusion of the agreement to the Lessee without undue delay by e-mail or by another method allowing the confirmation to be stored on a durable medium. The agreement is concluded for the fixed term stated in the order.

2. If the agreement is concluded through the ordering system, the Lessee agrees to the use of means of distance communication.

3. Before handing over the Rental Item, the Lessor is entitled to verify the identity of the person collecting it. The collecting person is obliged to present a valid identity document, in particular an identity card, passport or residence permit. The Lessor is entitled to record the data necessary to verify identity and protect the rented property to the extent permitted by law. The conditions for processing personal data are set out in separate information on personal data processing.

4. Either contracting party is entitled to withdraw from the agreement or terminate it without notice in the event of a material or serious breach of obligations by the other contracting party.

5. After the agreement has been concluded, but no later than 24 hours before the agreed collection time of the Rental Item, the Lessee may propose a change to the order through their customer account or by another method agreed with the Lessor. A change to the order becomes effective only after it has been confirmed by the Lessor.

IV. Rental Fee and Security Deposit

1. The Lessee is obliged to pay the rental fee according to the order or the current price list for each commenced day of the rental period, unless the order or a separate agreement provides otherwise.

2. Before handing over the Rental Item, the Lessor is entitled to require a monetary security deposit. If the Lessee refuses to provide the required security deposit, the Lessor is entitled not to hand over the Rental Item and to cancel the agreement without penalty to either contracting party. The amount of the security deposit is determined in particular according to the value of the Rental Item, the scope of the order, previous cooperation, available references and a reasonable risk assessment. The security deposit may not exceed the value of the Rental Item.

3. The Lessor is entitled to use the security deposit to settle due rental fees or any other due claim against the Lessee, in particular the costs of repairing a damaged Rental Item or replacing a lost or destroyed Rental Item. Set-off against a Consumer is possible only to the extent permitted by mandatory law. If the Lessor legitimately uses the security deposit during the rental period, the Lessee is obliged to replenish it to its original amount within three days of delivery of a written request, unless the contracting parties agree otherwise.

4. If the Lessee duly and timely fulfils all obligations, the Lessor shall return the security deposit or its unused part without undue delay, no later than 15 days after the end of the rental period and return of the Rental Item. If there is reasonable suspicion of damage, incompleteness or other loss that could not be quantified immediately upon return, the Lessor may retain only a reasonable part of the security deposit necessary to secure the anticipated claim. The Lessor shall inform the Lessee of the reason for retention without undue delay. The unused and undisputed part of the security deposit shall be returned by the Lessor within the stated period. The retained part shall be accounted for and any remaining balance returned without undue delay after the repair costs or loss have been quantified.

5. The rental fee may be paid by payment card, bank transfer or, where permitted by the Lessor, in cash at the Lessor’s business premises.

6. If the Lessee has not entered into another rental agreement with the Lessor during the preceding 12 calendar months, the Lessor is entitled to require payment of the rental fee upon collection of the Rental Item using a payment card issued in the name of the Lessee or the contact person stated in the order.

V. Obligations of the Lessor

1. The Lessor shall hand over the Rental Item to the Lessee on the agreed date and at the agreed time according to the valid order.

2. Before handover, the Lessor shall verify whether the Rental Item is fit for the agreed or customary use.

3. The Lessor shall not be liable for damage caused by unqualified handling, incorrect connection, use contrary to the instructions or intended purpose of the item, or any other conduct of the Lessee or a person to whom the Lessee has allowed access to the Rental Item. This shall not affect any liability of the Lessor that cannot be excluded or limited under mandatory law.

VI. Obligations and Liability of the Lessee

1. Without the Lessor’s prior written consent, the Lessee is not entitled to make the Rental Item available for use by a third party or to sublet it. A member of the Lessee’s film, photographic or production crew who uses the Rental Item under the Lessee’s direction and responsibility for the purpose stated in the order shall not be regarded as a third party.

2. The Lessee is obliged to use the Rental Item only for the purpose for which it is normally intended and in accordance with instructions, technical limitations and the Lessor’s directions. The Rental Item may not be pledged or otherwise encumbered with third-party rights.

3. The Rental Item may be used outside the territory of the Slovak Republic only with the Lessor’s prior written consent.

4. The Lessee is liable for the consequences of unqualified handling, incorrect connection, use in an unsuitable environment and any other use of the Rental Item contrary to the agreement, its intended purpose or the Lessor’s instructions.

5. The Lessee acknowledges that recording media, cameras, recorders and other devices may fail and that the Lessee is obliged to continuously check the functionality of the equipment and appropriately back up the data created. The Lessor shall not be liable for loss of or damage to data caused by circumstances for which it is not liable under applicable law. The Lessor’s liability may not be excluded where such exclusion would conflict with mandatory law.

6. The Lessee is obliged to notify the Lessor without delay of any damage, loss, destruction, theft or malfunction of the Rental Item and to follow the Lessor’s reasonable instructions. Without the Lessor’s consent, the Lessee may not arrange any repair of or intervention in the Rental Item, except for an intervention necessary to avert imminent damage.

7. If the Lessee is liable for damage to the Rental Item, the Lessee is obliged to reimburse the Lessor for reasonably and demonstrably incurred costs of restoring the item to its original or corresponding functional condition. If repair is impossible or clearly uneconomical, the Lessee shall reimburse the value necessary to acquire a comparable item, taking into account the type, age, technical condition and degree of wear of the damaged Rental Item. The price of a new item may be used as the basis for compensation only if a comparable replacement cannot reasonably be obtained and the use of the new-item price does not result in unjust enrichment of the Lessor.

8. At the end of the rental period, the Lessee is obliged to return the Rental Item at the agreed place, no later than on the date and at the time stated in the order. The Rental Item must be returned in a condition corresponding to the agreed manner of use or in the condition in which it was received by the Lessee, allowing for normal wear and tear. The Lessee is liable for damage and wear exceeding the level customary with proper use.

9. If the Lessee is late in returning the Rental Item, the Lessee is obliged to continue paying the agreed daily rental fee until the Rental Item is properly returned. In the event of late payment of a monetary obligation, the Lessor is entitled to statutory default interest and reimbursement of costs associated with enforcing the claim to the extent provided by law. A Lessee who is an Entrepreneur is also obliged, in the event of late return of the Rental Item, to pay a contractual penalty equal to 15% of the agreed daily rental fee for each commenced day of delay. The contractual penalty under the preceding sentence does not apply to a Consumer. In an individual case, the Lessor may apply a more lenient approach towards the Lessee.

10. From collection of the Rental Item until its proper return, the Lessee is liable for damage, destruction, loss or theft if the Lessee’s liability follows from the agreement or applicable law. The Lessee is not liable for normal wear and tear or for an accidental event for which the Lessee is not liable under applicable law.

11. Due to the nature and quantity of the rented equipment, a complete technical inspection may not be carried out immediately upon its return. The Lessor is entitled to conduct an additional professional inspection. If the Lessor discovers damage, missing parts or another defect, it shall inform the Lessee without undue delay after the issue has been identified and assessed. The Lessee has the right to request a record of the identified damage and available supporting documents evidencing the grounds and amount of the asserted claim. Acceptance of the Rental Item by the Lessor’s employee, or the employee’s preliminary oral statement, does not constitute confirmation that the Rental Item was returned complete and free of hidden damage.

12. When resolving damage or missing parts, the Lessor is entitled to use order and inventory records, service reports, photographs, equipment condition records and CCTV recordings obtained and processed in accordance with applicable law.

13. The Lessee is obliged to notify the Lessor of a defect or malfunction of the Rental Item without undue delay after discovering it or after the point at which it could have been discovered with reasonable care. Late notification may affect the Lessee’s rights only to the extent provided by law, particularly where the delay prevented the Lessor from remedying the defect or avoiding further damage. This shall not affect the Consumer’s rights or any other rights that cannot be excluded by contract.

14. Batteries supplied with the Rental Item may not be fully charged. Before use, the Lessee is obliged to check their condition and charge them as necessary. The Lessor shall not be liable for damage caused solely by the Lessee’s failure to check the condition of the batteries or to secure adequate power capacity.

15. Upon collection, the Lessee is obliged to reasonably check the functionality of data, video, power and other cables where the nature of the order and collection conditions allow such a check. This shall not affect the Lessee’s rights arising from a hidden defect or any liability of the Lessor that cannot be excluded.

16. If damage caused by the Lessee results in the Rental Item being temporarily unavailable for rental, a Lessee who is an Entrepreneur is also obliged to compensate the Lessor for proven lost profit, but no more than the amount of rental fees for a reasonable period necessary to repair the item or acquire a comparable replacement. A claim for compensation for damage and lost profit against a Consumer shall be asserted only to the extent permitted by mandatory law.

17. If the Lessee is an Entrepreneur, payment of a contractual penalty shall not affect the Lessor’s right to claim compensation for damage to the extent that the damage exceeds the contractual penalty paid.

VII. Collection, Return and Cancellation of an Order

1. Upon collection, the Lessee is obliged to reasonably inspect the condition, quantity, components and accessories of the Rental Item. The Lessee is obliged to notify the Lessor of apparent defects, missing parts or discrepancies without undue delay, generally upon collection. This shall not affect the right to report a hidden defect that could not have been discovered during an ordinary inspection or any Consumer rights that cannot be contractually limited.

2. The Lessee agrees to the collection and return times stated in the order. The Lessor is not obliged to accommodate a request for earlier collection unless it has been confirmed in advance.

3. At least 24 hours before the agreed collection time, the Lessee may request cancellation of the order through the customer account or by another agreed method. The order is cancelled upon confirmation of the request by the Lessor.

4. If an Entrepreneur requests cancellation or amendment of the order less than 24 hours before the agreed collection time, or fails to collect the Rental Item for reasons not attributable to the Lessor, the Entrepreneur is obliged to pay a cancellation fee equal to one day’s rental fee.

5. The cancellation fee under the preceding paragraph shall not apply to a Consumer who has duly exercised the statutory right of withdrawal. In other cases, a Consumer may be charged only a reasonable cancellation fee corresponding to the nature of the reservation and the Lessor’s demonstrable costs, but no more than one day’s rental fee.

VIII. Night Safe or Self-Service Collection

1. When using the night safe or another method of self-service collection, the contents of the prepared order cannot be changed outside business hours.

2. The Lessee is obliged to inspect the Rental Item without undue delay after collection. Missing or non-functional components may be reported by telephone or electronically immediately after discovery, but no later than the next day on which the business premises are open.

3. Late notification of a defect shall affect the Lessee’s rights only to the extent permitted by law. Rights arising from hidden defects and mandatory Consumer rights remain unaffected.

IX. Insurance

1. At the Lessee’s request, the Lessor may arrange or mediate insurance coverage for the Rental Item to the extent stated at https://www.biofilms.sk/vse-o-pronajmu/pojisteni. The Lessee is obliged to familiarise themselves with the terms of the insurance coverage and to comply with the obligations of the insured or authorised user. If the insurer refuses or reduces the insurance payment due to the Lessee’s breach of an obligation, the Lessee is liable for the uninsured part of the damage to the extent that there is a causal connection between the breach and the refusal or reduction of the insurance payment.

2. If the insurance payment covers the Lessor’s entire loss, the Lessor shall not require the Lessee to provide further compensation for the same loss, except for the agreed deductible and costs legitimately not covered by the insurance payment. If the insurance payment covers only part of the loss, the Lessee is obliged to reimburse the remaining part to the extent of the Lessee’s liability.

3. The Lessee is advised to verify whether they have their own liability insurance or insurance for rented items, particularly when using the equipment outside the territory of the Slovak Republic.

X. Ordering Party and Invoiced Person

If the ordering party identifies another person as the invoiced person, the Lessor is entitled to require that person to confirm the order and the obligation to pay the rental fee in writing or electronically. If the invoiced person does not confirm the order, the ordering party shall be deemed to be the Lessee and the person obliged to pay the rental fee, unless the Lessor expressly confirms a different arrangement. The ordering party’s guarantee for the obligations of another person arises only on the basis of a separate written guarantee declaration.

XI. Special Provisions on Vehicle Rental

1. If the Rental Item is a vehicle, it may be collected only by the person stated in the order or by a person approved by the Lessor in advance. The vehicle shall be handed over after verification of an identity document and driving licence.

2. The vehicle may be driven only by a person holding a valid driving licence for the relevant vehicle category. Unless otherwise agreed in writing in advance, the Lessor is entitled not to hand over the vehicle to a person under 21 years of age or to a person who has held the relevant driving licence for less than three years.

3. Before collection, the Lessee is obliged to reasonably inspect the vehicle, check its apparent condition and take over the documentation and accessories. Any identified damage shall be recorded in the handover report or another record of the vehicle’s condition. Signing the report shall not affect rights arising from hidden defects.

4. The vehicle may be used only for normal operation on public roads, in accordance with its technical purpose and permitted load capacity. Tolls, motorway vignettes, parking charges, entrance fees and similar operating costs shall be borne by the Lessee unless the order provides otherwise.

5. The Lessee is liable for fines, penalties and costs arising from a traffic or other offence committed during the rental period by a person using the vehicle with the Lessee’s consent. The Lessor is entitled to reimbursement of proven administrative costs associated with identifying the driver or handling such an event, provided that the amount of such costs was stated in the order or price list.

6. If an accident or damage to the vehicle is covered by insurance, the Lessee is obliged to pay the agreed deductible and any part of the damage that the insurer legitimately did not cover due to an act or omission of the Lessee. Additional fees for handling an insurance claim may be charged only if they were clearly stated in advance in the order or price list and correspond to work actually performed or costs incurred.

7. In the event of a traffic accident, damage, theft or another insured event, the Lessee is obliged to: a) inform the Lessor without delay, b) call the Police Force if required by law, the circumstances of the event, the Lessor’s instructions or the insurance terms, c) duly complete an accident report or other required record, d) secure available evidence, in particular photographs and the details of participants and witnesses, and e) not acknowledge liability beyond the necessary description of the event without the Lessor’s consent.

8. If the Lessee or a driver authorised by the Lessee causes damage intentionally, under the influence of alcohol, narcotic or psychotropic substances, without a valid driving licence or through another serious breach of obligations, the Lessee is obliged to reimburse the deductible and the part of the damage that the insurer does not cover for that reason or seeks to recover from the Lessor.

9. The Lessee is also liable for damage caused by failure to exercise ordinary care, particularly by continuing to drive despite a technical-fault warning, using the wrong fuel, overloading the vehicle or failing to observe the required vehicle height.

XII. Consumer Information

1. This Article applies only where the Lessee is a Consumer.

2. If the rental agreement was concluded at a distance or away from the Lessor’s business premises, the Consumer has the right to withdraw from the agreement without giving a reason within 14 days from the date of its conclusion, unless the law provides for an exception. The right of withdrawal does not apply to an agreement concluded directly at the Lessor’s business premises.

3. The statutory right of withdrawal does not apply to the rental of a motor vehicle if the vehicle is to be rented at a precisely agreed time or for a precisely agreed period.

4. The Consumer may notify withdrawal by letter sent to the address of the business premises of Biofilms rental Slovakia s. r. o., Račianska 1524/75, 831 02 Bratislava, Slovak Republic, by e-mail sent to martin@biofilms.cz, through the “Withdraw from the Agreement” function or by another unequivocal statement recorded on a durable medium. The deadline is met if the Consumer sends the notice of withdrawal no later than on the final day of the withdrawal period.

5. If the rental is to begin before expiry of the 14-day period, the Lessor shall begin performance only on the basis of the Consumer’s prior express consent and after the Consumer confirms that they have been informed of the consequences of such consent. The Consumer acknowledges that, after the service has been fully provided, they shall lose the right of withdrawal if performance began with their prior express consent and they were duly informed of the loss of that right.

6. If the Consumer withdraws after the rental has begun at their express request before expiry of the withdrawal period, the Consumer is obliged to pay the price for the performance actually provided up to delivery of the notice of withdrawal. The price shall be calculated proportionally from the total agreed price according to the period during which the Rental Item was available to the Consumer.

7. Following withdrawal, the Consumer is obliged to return the Rental Item safely to the Lessor without undue delay, no later than 14 days after withdrawal, unless the contracting parties agree on an earlier date. The Consumer bears the direct costs of returning the Rental Item if they were duly informed of this obligation before the agreement was concluded.

8. The Lessor shall refund the payments received from the Consumer within the statutory period and in the statutory manner. The Lessor is entitled to set off the price of the performance actually provided and other due claims only to the extent permitted by law.

9. The provisions of these Terms and Conditions concerning ordinary cancellation of an order and cancellation fees do not limit the Consumer’s statutory right of withdrawal.

10. The Consumer may send a complaint or request for remedy to martin@biofilms.cz or to the address of the business premises of Biofilms rental Slovakia s. r. o., Račianska 1524/75, 831 02 Bratislava, Slovak Republic. The e-mail address faktury@biofilms.cz is intended primarily for sending invoices and accounting documents.

11. The Consumer has the right to apply to the competent alternative consumer dispute resolution entity under Act No. 391/2015 Coll. on Alternative Resolution of Consumer Disputes. The residual alternative dispute resolution entity is the Slovak Trade Inspection Authority, Central Inspectorate, Department of International Relations and Alternative Resolution of Consumer Disputes, Bajkalská 21/A, 827 99 Bratislava 27. Current contact details and the method for submitting an application are available on the website of the Slovak Trade Inspection Authority. This does not affect the Consumer’s right to apply to the competent court.

XIII. Personal Data Protection

The conditions governing the Lessor’s processing and protection of personal data are set out in the separate document “Information on Personal Data Processing”, available at https://www.biofilms.sk/informace-o-zpracovani-a-ochrane-osobnich-udaju.

XIV. Governing Law and Dispute Resolution

1. Legal relations between the Lessor and the Lessee are governed by the laws of the Slovak Republic, in particular the relevant provisions of Act No. 40/1964 Coll., the Civil Code, Act No. 513/1991 Coll., the Commercial Code, where applicable to the relationship, and Act No. 108/2024 Coll. on Consumer Protection.

2. The choice of Slovak law must not deprive a Consumer of the protection afforded by mandatory provisions of the law that would apply in the absence of that choice of law.

3. Disputes between the Lessor and an Entrepreneur shall be resolved by the courts of the Slovak Republic having subject-matter and territorial jurisdiction, unless a mandatory legal provision or a separate written agreement provides otherwise.

4. Jurisdiction in matters concerning consumer contracts is governed by mandatory law and may not be restricted by these Terms and Conditions to the Consumer’s detriment.

XV. Final Provisions

1. An individual agreement stated in the order, rental agreement or an amendment thereto shall take precedence over these General Terms and Conditions.

2. If any provision of these General Terms and Conditions becomes invalid, ineffective or unenforceable, this shall not affect the validity and effectiveness of the remaining provisions. The relevant statutory provision shall apply in place of the invalid, ineffective or unenforceable provision.

3. The version of the General Terms and Conditions effective at the time a particular rental agreement is concluded shall apply to that agreement. The Lessor shall make the General Terms and Conditions available in a manner that allows the Lessee to save and reproduce them.

4. Previous versions of the General Terms and Conditions shall be available in the Lessor’s electronic archive or upon the Lessee’s request.

5. These General Terms and Conditions become valid and effective on 13 July 2026.